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Terms & Conditions

Effective Date: March 7th, 2026

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Oona Adventures Ltd. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book retreats, or participate in our programs.

 

1. INFORMATION WE COLLECT

We may collect personal information, including but not limited to:

  • Name, birthdate, email address, phone number, and mailing address

  • Payment and billing information for bookings

  • Emergency contact information

  • Health or dietary information required for participation in retreats

  • Media content you provide (photos, videos, or other submissions)

  • Technical information such as IP addresses, browser type, and website usage data

 

2. HOW WE USE YOUR INFORMATION

Your information is used for the following purposes:

  • Processing bookings, payments, and confirmations

  • Communicating important retreat updates, changes, or emergencies

  • Managing medical, dietary, and safety considerations

  • Creating and sharing promotional materials, including media you have consented to

  • Sending newsletters or marketing materials (if you have opted in)

  • Improving our website, services, and user experience

  • Complying with legal or regulatory obligations

 

3. INFORMATION SHARING

We do not sell or trade your personal information. We may share information:

  • With service providers necessary for booking, payment processing, and retreat management

  • In emergencies or for safety reasons, such as medical professionals or rescue services

  • If required by law or to protect our rights or property

  • For other purposes, with your consent

4. COOKIES AND TRACKING TECHNOLOGY

Our website may use cookies or similar technologies to improve your experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

 

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no online service can be completely secure.

 

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

 

7. YOUR RIGHTS

You may:

  • Access, correct, or update your personal information

  • Request deletion of your personal information (subject to legal or contractual obligations)

  • Withdraw consent to receive marketing communications at any time

  • Opt out of cookies via your browser settings

To exercise your rights, please contact us at info.oonaadventures@gmail.com

 

8. MINORS

Our retreats and website services are intended for individuals 19 years or older. We do not knowingly collect personal information from minors under 19.

 

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updated policies will be posted on the website with a revised effective date. Continued use of our services constitutes acceptance of any changes.

 

10. GOVERNING LAW

This Privacy Policy is governed by the laws of British Columbia, Canada.

 

Contact Us:
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at info.oonaadventures@gmail.com

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